SO... THIS MIGHT BE MY FIRST TIME

+ - HOW DOES IT WORK?

Have a squiz through our uber chic range, fall in-love (again) and send us an enquiry about the particular designs you are after and fill out the contact form to get in touch. We’ll aim to get back to you within 2 days, and from there we’ll get all the info we need to provide you with a quote.

If you’re happy with the quote, we’ll send you an invoice for payment. In the meantime you fill out the new client form which gives us all the info we need to start designing your perfect invitation suite. After payment is made and the form is returned, we start design phase and get cracking on prepping your concept.

You’ll receive a digital concept within a week with all the pieces laid out together and mocked up so you can visualise the design. Here is where you let us know if any changes are needed to the copy.

Once you approve the concept, we prep the final artwork for final final approval. this is where you check all details are correct and if all good, we then send it off to print. Allow approximately 2-4 weeks for most items (metal, letterpress and foil may take longer). Envelopes don’t take as long so it is still fine to continue working through them even though the invitations have gone out so there is no major delay.

Once your stationery is ready we might send you a sneak peek because we get way too excited. Your items will be packaged neatly and shipped to your delivery address or you may arrange to pick up from our studio in Melbourne.

+ - Does your pricing include envelopes?

Yes, all our pricing includes our standard blank white envelopes with those items that require one. Our RSVP cards are a postcard style so do not come with an envelope unless you specifically order one that requires one in which it will be quoted to you for the addition. We much prefer to personalise your envelopes with guest names so you have the option to add this extra, or you can add an envelope liner to your order for extra pizzaz.

If you are after a coloured envelope, please email us and we will forward you the coloured envelope options. There will be an additional cost also, so let us know the quantity you require so we can quote.

+ - What is the minimum quantity required?

Because of the nature of the substrates we print on, the minimum order is 35 for invitations and the price per unit decreases the more quantities you add.

+ - How many invitations should I order?

So after my invitations arrived, my hubz-to-be realised he missed a whole heap of names and lucky I’ve been doing this long enough to know this definitely happens, or you suddenly feel guilty and have to invite your neighbour or they get lost in transit. You may want to invite a few extra guests as you get closer to the wedding when you find out some people can’t make it.

You will ALWAYS need more invitations than you think. We suggest you order at least 10-15 invitations more than what is on your invite list. Any spares that don’t get used can always be a keepsake, let’s face it your mum is going to frame that thing. It can be very costly to order only a few at a later date (even if you only require a few) so you are best to order a good amount of spares for just in case scenarios.

+ - Do I need to order all of my stationery at the same time?

As we take payment upfront, this process can get quite expensive so we usually spread it out over a period of months. For Save the Date cards, we suggest you order these first as soon as you have set the date for your wedding and have locked in your venue.

For your invitations, we suggest mailing/handing them out at least 3-4 months before your special day. This would mean ordering your invitations 4-6 months before you want to post them to allow time for design and production.

For the ‘on the day’ stationery, depending on the substrate we need at least 1-3 weeks for design, printing and delivery.

+ - Is postage included?

Unfortunately, no it is not. However, we can guide you in how much it will cost as a rough estimate.

Our postage paid imprint can also be added to your order when you choose printed envelopes at no extra charge for the imprint. We will then supply you with a guideline on what you need to do from there. It’s so much neater and you can get real creative – forget those couple photo stamps – this is so much cooler.

+ - Is Sparklers & Confetti a real designer?

Uh ha you betcha! Sparklers & Confetti was conjured up when head designer JoJo left the corporate world as a Creative Director/Studio Manager. She loves to touch and feel, is inspired by architecture and loves to use her direct mail experience to bring invitations another element of design.

After 15 years in the print industry, we have spent years searching for the very best printers which are reasonably priced. We don’t pretend we are the printer – we are simply designs who love typography and designing. Which means we are pretty picky when it comes to quality and our expectations.

+ - is there a showroom i can visit?

With most of our designs available online, there is no real need to meet face to face unless you’re a tangible person that needs to touch and feel. That’s ok too! We encourage you to purchase a sample pack to view our high quality and finish and you should check out our insta for daily updates on new designs, stationery and concepts. This gives you a great in-sight into what we are all about.

However, if you want to come for a coffee and chat, get in touch, we’d love to do a show and tell with you.

+ - Can i place an order if i'm overseas?

Absolutely, though Sparklers & Confetti is based in Melbourne, Australia, we sure want our goods to travel the world. All prices are in Australian dollars and shipping costs will be determined once all items have been finalised. Unfortunately we can’t quote you this before hand. Please see our international shipping fees for more info.

MAKING CHANGES

+ - PAPER AND COLOUR CHANGES

We’ll go through paper and envelope options with you at the time of quoting, then you will make your final selection at the time of confirming your order. Unfortunately, once an order has been placed we are unable to accommodate new change requests to your paper or envelope selections.

+ - Changes to Designs

All of our designs can be tailored to suit your colour scheme and match your wedding. Simply tell us the colour palette you are after and we can make suggestions and show you some reference images to help you make your decisions.

+ - What type of card do you use for printing?

We sure don;t do anything by halves which is why we print our designs on nothing less than 480gsm as we want the best for you. Please factor this in when picking your stationer, the higher the gsm, the thicker the stock. Though we have an extensive array of paper available, our main varieties include:

Bond White 500gsm – our house stock which is great for full colour images and is most cost effective with a smooth matt white finish.

• Smooth White 480gsm – an off white, creamy, matt finish.

When it comes to our metal range, our designs are done on minimum 0.3mm thickness.

If you are after wood, there are 3 main colours available – Birch, Cherry and Mahogany.

In regards to letterpress, we tend to produce our invitations on 600gsm cotton white or ivory and the rest of the elements on 300gsm.

+ - Reprints

Your approval in writing via email acts as final approval of the designs exactly as they appear within the Digital Proof. Changes requested beyond this point will incur reprinting fees.

It is important to note that it is your responsibility to check the artwork and ensure it meets your requirements. Please take the time to check all the steps outlined below carefully. We are not responsible for mistakes that might occur after the proof is received. If your artwork needs to be changed, please specify those changes to us via email and the process will be repeated until the proof(s) attached are final.

  • Spelling and grammar
  • Dates
  • Punctuation
  • Contact details including names, telephone numbers, email address
  • Colour – please bear in mind that there are bound to be some differences between the proof and the completed job. We cannot guarantee the colour variation unless printing in spot colours.
  • Images – We reduce the file size for easier transferring via email. Please be aware that they are not set up for print, they may appear at a lower resolution.

If you are satisfied with the details, please send the proof back with the word APPROVED via the same email to commence production.

If there are errors discovered within the text after the digital proof has been approved, Sparklers & Confetti will revise the design without charge, however the customer will be responsible for the re-printing of the printed material at a  discounted rate of the original cost of the item(s).

We’re only human – if final prints do not match the designed content represented in the Digital Proof that has been approved, we will offer a reprint of the order free of charge and without rush fees to remedy these errors.

+ - Customising Designs

For sure, any of our designs can be altered to better suit your styling. Simply email us for an exact quote.

All of our invitations have been designed with fonts that work well with the style of design and graphic details, however we are more than happy to try and accomodate a font change if you feel another is better suited to you. Just bear in mind the font you select may not transfer in your details as well as you may think. The design phase is there for you to visualise and get a feel for what you are after. If you would like to use another of our fonts, please let us know what font you like from our other designs and we will let you know if it’s a suitable substitute.

BESPOKE DESIGNS

+ - Bespoke designs - I need your rebel heart in my life

If you love our style of design, then we want to hear from you! Simply fill in our Bespoke form and send us any info, colours, pinterest boards, screengrabs etc in an email and we will contact you with an idea’s breakdown with some different options. Please email us for a quote with your ideas. You will pay an agreed custom design fee and then the cost of printing your invitations on top of that, which will be outlined in the quote. The world is your oyster, as they say.

Our custom service is for brides/grooms who want something rebellious.

+ - HOw does it work?

Our custom service is for clients who want something different and within the style that Sparklers & Confetti is renowned for. It may be that you want to reflect your wedding styling closely in the stationery, or you have a particular idea in mind that you want us to bring to life.

The process starts with a consultation over the phone or in person. We discuss what you’re looking to achieve with your wedding stationery and styling, which allows us to put together a quote. We ask you to send a pinterest board of what catches your eye so we can get into your head and be sure we are on the same path.

Once the quote is approved and payment paid, we get started on creating your dream stationery.

We then design an invite which matches this look and feel and allow 3 x rounds of changes to the artwork. Once finalised, we then we roll out the look and feel across all your stationery pieces.

We will make suggestions in regards to printing process to give you the desired effect. If any changes you make affect the price we originally quoted, we will notify you before commencing. Unfortunately with the nature of being bespoke, this can affect the final price.